Terms and conditions

General

  1. These terms and conditions apply to all agreements related to the use of the HortiStoreCheck service, offered by Floweracademy.NL.

Service

  1. HortiStoreCheck provides an online application that allows users to evaluate flower and plant retail locations and generate digital reports.

Subscriptions

  1. The service is offered through annual subscriptions (Basic, Standard, Advanced). These subscriptions are valid for one year and are automatically renewed for another year, unless the customer cancels at least one month before the end of the current subscription period.
  2. Cancellation must be submitted in writing or by email. If the cancellation period has passed, the subscription is automatically renewed under the same conditions as the previous year, unless agreed otherwise.
  3. Subscription plans:
    • Basic: €65 per year (max. 20 reports/month, 1 user)
    • Standard: €390 per year (max. 150 reports/month, up to 5 users)
    • Premium: €825 per year (max. 500 reports/month, up to 20 users)
    • All listed prices are excluding VAT.

Payment

  1. Payment must be made in advance using the available payment methods. Access to the service is granted after receipt of payment.
  2. Payments are securely processed through the Mollie payment provider.
  3. Available payment methods:
    • iDEAL
    • Bancontact
    • PayPal
    • Credit card (Visa / Mastercard)
    • Apple Pay
    • SEPA Bank Transfer

Use and Access

  1. Users are granted access based on their subscription type. Sharing accounts outside the specified users is not allowed.

Liability

  1. We do our best to provide the service correctly and without interruptions. Floweracademy.NL is not liable for damages resulting from outages or inaccurate reports.

Intellectual Property

  1. All components of the application and generated reports are the property of Floweracademy.NL, unless otherwise agreed.

Changes

  1. Floweracademy.NL reserves the right to modify these terms and conditions. The updated terms will be published on the website.

Applicable Law

  1. This agreement is governed by Dutch law.

Right of Withdrawal

  1. As HortiStoreCheck is a digital service delivered immediately after purchase, the statutory right of withdrawal does not apply.
  2. By completing a purchase, the customer expressly agrees to the immediate delivery of the service and waives the right of withdrawal.

Privacy

  1. We respect your privacy. All data you enter via HortiStoreCheck is managed solely by you. We never share reports with third parties without your consent.
  2. Read our full privacy policy. It complies with the General Data Protection Regulation (GDPR).

Complaints

  1. If you have a complaint or issue with our service, please contact us at info@hortistorecheck.com or by phone.
  2. We aim to provide a substantive response within 3 working days.

Security

  1. The HortiStoreCheck website uses a secure SSL connection (HTTPS), ensuring that your data is processed and transmitted safely.

Company Information

  1. HortiStoreCheck is an online service provided by Floweracademy.NL.
  2. Chamber of Commerce number: 28105688
  3. VAT number: NL001147795B30
  4. Address: Rijnstraat 1, 2311NJ Leiden, The Netherlands
  5. Email: info@hortistorecheck.com
  6. Phone:
    • +31 6 22251489 (Lucas Jansen)
    • +31 6 20002629 (Miranda Bakker)